Privacy Policy

Anvore Scientific Instruments Co., Ltd. (“ANVORE”, “we”, “us”, or “our”) operates the website www.anvorescientific.com (the “Site”). We are committed to protecting your personal data and handling it in a transparent, lawful, and responsible manner.

This Privacy Policy explains what information we collect, why we collect it, how we share it, and the rights you have over your information. It applies to information collected through this Site, by email, through our RFQ / quote forms, via WhatsApp, or by any other means when you interact with ANVORE.

If you do not agree with this policy, please do not use the Site or submit information to us. Where required by law, we will obtain your consent before processing your personal data.

What Personal Data We Collect

We collect personal data only where we need it for a clearly defined purpose. The categories of data we may collect include:

Data you provide to us

• Identification and contact details: name, company, job title, country / region.
• Communication data: email address, phone number, WhatsApp number, mailing address.
• Project data: information about your application, material, capacity, industry, required equipment, and any technical specifications you share with us.
• Free-form content: messages and attachments you send through forms or email.

Data collected automatically

• Technical data: IP address, browser type and version, operating system, device type, screen size, language preference.
• Usage data: pages visited, time on page, referrer, and click events, collected through cookies and similar technologies for analytics.

We do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or sexual orientation). Please do not send us such information.

How We Use Your Personal Data

We use your personal data for the following purposes and on the following legal bases:

• To respond to inquiries, requests, and service quotations.
• To process orders, contracts, and after-sales service arrangements.
• To provide technical support, product information, and updates.
• To improve our website, products, services, and customer experience.
• To communicate with you about events, marketing, or relevant industry information, where permitted by law.
• To comply with legal, regulatory, accounting, and audit requirements.
• To protect the security, integrity, and availability of our systems and business operations.

We will not use your personal data for purposes incompatible with those described in this policy.

Cookies and Similar Technologies

Our Site uses cookies and similar technologies to:

• Strictly necessary cookies — enable basic Site functions such as page navigation and form submission.
• Analytics cookies — collect aggregated, anonymised statistics about how visitors use the Site so we can improve it.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality (for example, forms that remember your inputs). Where required by law, we will display a cookie banner and obtain your consent before setting non-essential cookies.

Who can access your Personal Data and why?

We do not sell, trade, or rent your personal data to third parties. We share data only as needed and as described below:

• Service providers / processors: website hosting, email and IT services, analytics providers, logistics and freight forwarders, payment processors, customer-relationship tools. Each is bound by confidentiality and data-processing obligations.
• Group entities and authorised agents: where required to fulfil your request.
• Regulators, courts, law enforcement: when compelled by law, regulation, or to protect our legitimate rights.

How We Protect Your Data

We apply industry-standard technical and organisational measures to protect personal data, to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

Your Rights

Subject to the law that applies to you, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data (“right to be forgotten”).
• Restrict or object to certain processing activities.
• Data portability — receive your data in a structured, commonly used, machine-readable format.
• Withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

Children’s Privacy

Our Site and products are intended for business and professional users. We do not knowingly collect personal data from anyone under the age of 16.

Third-Party Links

The Site may contain links to third-party websites, including partner pages and social-media platforms, who have their own privacy policies regarding the information we are required to provide to them.

With respect to them, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Changes to This Policy

We reserve the right to modify this Privacy Policy from time to time. Changes and clarifications will take effect immediately as soon as publishing on this website.

Contact Us

If you have any questions about this Privacy Policy, our data-handling activities, or wish to exercise your rights, please contact us by the email at the bottom page.